Site Help

Welcome to our Site Help. Here you’ll find answers to Frequently Asked Questions and other anticipated potholes users may face.

If your question isn’t here, or you feel our explanation isn’t as helpful as it could be, you can Contact us on our Facebook page or via our Live Help Chat system (the orange button on the right of the site).

I'm having trouble Registering

The most likely issue is that you have selected a username which is already taken. Make sure you scroll up to the top of the page and look for any error messages which may indicate what the problem is. If the error you see is to do with a username already being taken, simply choose another, more complicated username which is unlikely to be already taken.

I can't login

If you are clicking “Login” but are not getting the Login pop-up window, please try logging in via our dedicated login page.

You need to register before you can login. has recently been upgraded and is now

If you originally registered on, you need to create a new account on to access the free K53 Mock Test Questions, Feedback and Analysis.

Register Now

I've forgotten my Username or Password

Forgotten your username?

If you cannot remember your username, but you do know your password, you can still login using your email address instead of your username.

Username Reminder

Forgotten your password?

An email will be sent to your email address. The email will contain a verification code, which will have to be pasted into the field provided to prove that you are the owner of this account.

Reset password

How do I change my e-mail address or password?

First, login to your account if you aren’t already logged in. The Login / Register links are at the top right of the site.

Once logged in, make sure you’re in My Dashboard. If you are already in your Dashboard, select “Edit your account details“. Here you will be able edit details such as your Name, Password and E-mail address.

How do I do some practice questions?

We offer two types of practice questions:

First is the Quickfire Road Signs Quiz. You do not need to be registered or logged in to take the Quickfire Quiz.

Second is the K53 Mock Test. You need to be registered and logged in to take the K53 Mock Test. The Login / Register links are at the top right of the site.

I can't sign up!

You may be trying to sign up using a username or e-mail address which is already taken. If this is the case, you will have to pick a new username or enter a new e-mail address in order to register successfully.

Still need help? Get in touch via our Live Help Chat system (the orange button on the right of the site).

The practice test isn't working for me.

You may be trying to take the test without being registered or logged in. If you are not registered, please register here. Once you are registered, you can go to “Test” on our main menu, and select the “K53 Learner’s test” to take the practice test. If you are not logged in, please click “Login” at the top right of the page. Once logged in, follow our menu links to the K53 Learner’s Test.

I'm signed up and logged in but the test isn't working for me.

If you have done all of the questions, you need to clear your test history before you can do the mock test questions again. To do this, go to the K53 Learner’s Test while logged in and click “Clear All”. This will clear your testing history and allow you to redo the test.

If you are unable to take the test and have not completed all the mock test questions, you could try updating your browser, or trying a different one. (Alternatives to Internet Explorer include Firefox, Chrome, Safari and Opera.)

How do I see my test scores?

You need to be logged in to see your test scores. You can either go through the K53 testing area, where you click on “Results Summary”, or you can reach this area by going to Your Dashboard and clicking on “View your results summary“.

How can I tell my friends about this site?

You can “Like” any of our pages, and this will show up in Facebook, letting your friends know about this site. You can also Tweet about us, or simply spread the word through word of mouth! 🙂 We have put together some easy ways of spreading the word – simply login and make sure you’re on My Dashboard and click on “Tell a Friend”. Here you can Like us, send a GetYourLearners Tweet or join us on Facebook!